Thank you so much for all the help you gave me through the whole process of selling and buying my home. I'm beginning to feel as if I really belong here and love watching, from my front window, the changes in weather come in over the mountains. Please stop by, if you're out this way. I'll put the coffee pot on!    Fran Anderson

Thanks for all your efforts to smooth out the rough spots in our house transactions. It wasn't always easy, but I appreciated your constant optimism through it all. Please keep in touch! Best wishes,   M & E Johnson

Now that I am finally settled in my new home, I would like to take this opportunity to thank you for representing and handling the sale of my condominium. Your professionalism and thoroughness were greatly appreciated and the transaction went through smoothly with a minimum of concern on my part. Here's hoping that we can work together again and best wishes in your future transactions. Sincerely,   S. C.

We want you to know how very much we appreciated your invaluable help with selling our home. Your commitment to us and the thoroughness with which you executed your job, starting a year ahead of the sale, was exemplary. You are an excellent listener, knowledgeable about your profession, and a superb analyst of the market. You also presented a workable market plan and aided us in achieving a quick sale of our home. Your follow-up and communication throughout the process made us feel comfortable and an integral part of the whole transaction. . . . it is a pleasure to know you and work with you and we wish you the very best in the future. Sincerely, Martha & Ron Dawson

Thanks again for all your help buying my new condo. Your experience and persistence sure made it easy. I can't believe how smoothly everything went! I look forward to enjoying the great view.    Bryce

Donna, thank you so much for teaching the class How to Negotiate the Sale. The class received rave reviews from experienced and new agents alike. As one agent observed, it was the best class he had taken in a long time. Taking time to share your skills with others is one of the things that make you a very special person.    Phyllis Zander, Managing Broker, Coldwell Banker Bain

Phyllis Zander, Broker
Coldwell Banker Bain Associates
1715 Market Street, Suite 101
Kirkland, WA 98033

RE: Donna Onat

Dear Ms. Zander:

As an attorney who has practiced in the real estate area representing buyers, sellers and agents for almost 17 years, I have seen both the worst and the best real estate agents. This will confirm what you already know; Donna Onat is the best.

A recent transaction prompts me to write. I represent the seller, Barbara Kelley, who recently lost her husband and then moved out of state to be near her daughter. Donna recognized the sensitive nature of this emotional time and immediately put Mrs. Kelley at ease with her professional demeanor.

After viewing the property and identifying some characteristics that made it difficult to sell, Donna performed a thorough market analysis, provided all her research data to me and discussed the results of her extra research. When the property needed some basic repairs and cleaning, Donna was right there, able to recommend a competent person who would efficiently accomplish the repairs. She then followed up to make sure that these repairs were made and that the bills were promptly paid. Donna then volunteered to update her initial market analysis to see if market conditions had changed while the repairs were being completed. Using her data, we selected a listing price. Donna prepared marketing materials which were successful in getting people inside the house, as it had no curb appeal.

Since I hold Mrs. Kelley's power of attorney, Donna presented the full price offer to me and made some valuable suggestions that were included in the counteroffer, which was accepted without change. All the subsequent issues that came up between signing and closing were handled by Donna with her usual professional aplomb. She made sure that the buyer, seller, title company and closing agent all did precisely what they were supposed to do, in a timely manner, while making me feel as if I was being taken care of. Donna's handling of this entire transaction has simply reaffirmed the initial confidence which had led me to list the property with her in the first place.

Donna is also highly respected by her colleagues. Her name came up in a conversation with a real estate agent client whose skills I respect. That agent, having worked with Donna on at least one transaction, said she found Donna to be thoroughly prepared and willing to undertake accomplishment of the kinds of details which both allow a deal to be struck and to close without unnecessary complication or difficulty.

Based on my legal and first hand experience, I recommend Donna Onat with pleasure and without reservation. Please feel free to disclose this letter in your discretion.

Very truly yours,

David Paul Williams
Lund & Williams, P.S.

DPW:sk